Privacy Policy

Last Updated: March 25, 2025

1. Introduction

Skywhale LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, products, or services.

2. Information We Collect

We may collect information about you in a variety of ways:

2.1 Personal Data

When you use our services, we may collect personally identifiable information, such as your name, email address, telephone number, and address. We may also collect payment details and any other information you provide to us.

2.2 Derivative Data

Our servers automatically collect information when you access our services, such as your IP address, browser type, operating system, access times, and the pages you have viewed.

2.3 Mobile Device Data

If you use our mobile applications, we may collect device information, such as your mobile device ID, model, and manufacturer, as well as information about the location of your device.

3. Use of Your Information

We may use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative information, such as updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Personalize your experience and deliver content relevant to your interests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

4. Disclosure of Your Information

We may share information we have collected about you in certain situations, including:

4.1 Business Transfers

If we or our subsidiaries are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.2 Third-Party Service Providers

We may share your information with third-party service providers to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.3 Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to:

  • Access and receive a copy of your personal data
  • Rectify inaccurate or incomplete personal data
  • Request deletion of your personal data
  • Restrict or object to the processing of your personal data
  • Data portability
  • Withdraw consent

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at dev@skywhale.mn.